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Communication Skills2018-09-19T22:36:59+00:00

COMMUNICATION SKILLS

„We want to improve communication in our organization and outside of it!“

SUPERIOR COMMUNICATION – by Structogram Training System

“Many relations can be improved by simply focusing on them.”

SUPERIOR COMMUNICATION is a one-day or two-day training that is performed in combination with PERFORM AT YOUR BEST and STRUCTOGRAM KEY TO SELF-KNOWLEGDE trainings that are adapted to the needs of clients. Through the Structogram Assessment, you get an accurate analysis of your innate communication style and learn how to easily recognize communication styles of other people. Through the remaining principles from these two programs, you increase your influence in communication with other people with an increase in the level of flexibility.

PRESENTATION SKILLS – by Structogram Training System

“Man has the biggest effect on a presentation, as much as 93%, while the effect of the topic is just 7%. Why is it so?”

PRESENTATION SKILLS – one-day or two-day training performed in combination with PERFORM AT YOUR BEST and STRUCTOGRAM KEY TO SELF-KNOWLEGDE trainings. The training is adapted to the needs of presenting and public speaking. Through the Structogram Assessment, you will get an accurate analysis of your innate communication style and learn how to easily adapt your performance to the styles of other people. Through the remaining principles of these two programs, you will increase your influence in communication on participants and you will learn the most important, proven principles of presenting and public speaking.

COMMUNICATION SKILLS FOR A CALL CENTER – by Alterna International

“Telephone is a device that either spends or earns money.”

COMMUNICATION SKILLS FOR A CALL CENTER – one-day training performed in combination with SUPERIOR SELLING SKILLS, PERFORM AT YOUR BEST and/or STRUCTOGRAM KEY TO SELF-KNOWLEGDE trainings. The structure of this training directly depends on the precise job description of a call center operator and mostly on the fact whether the operator works in sales, servicing or he/she has mixed activities.

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